service ai

How do you set up automated replies for common questions without sounding robotic?"

Hi everyone! I was on the verge of hiring a part-time support rep when I came across a tool for customer support automation aimed at small businesses. It’s in waitlist mode, and early testers say it’s surprisingly good at handling basic queries. I signed up because, well, free beta access beats paying a salary right now. If it works, fantastic. If not, I’ll just go back to doing it myself. But hey, worth a shot!

I think the key is to personalize your automated replies a bit and keep them natural sounding, like including friendly phrases or sometimes adding a small touch of humor. That way, it feels helpful but not so stiff or robotic. Monkey Mart