Skylight | Buzzing sound when it's off

Hello,

I have opened a ticket with Nanoleaf with seemingly a known issue with their Skylight as it keeps producing an audible buzz every time is turned off, and I can tell you that buzzing sound is on a high pitch that is intolerable.

The ticket is raised since November 2024… and the entire support team have ghosted me since then, and in a surprising answer from one of their support reps. it was like "Yes that issue is there, take it or leave it", and I have asked them hey! I will stop bothering you if point me to where it says that the panels produces a buzzing high pitch sound and perhaps its a feature on their product and I am more than happy to comply! but yeah! ghosted and not even a single update nor a replacement for the defect product…

If anyone out there that have had the same issue and managed to solve it or found a way around please help!

hi @green__frost__218

Could you DM your Skylight's serial number and the ticket number to me.

Thanks
Regards
Aliakbar Eski

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