green__frost__218
Hello,
I have opened a ticket with Nanoleaf with seemingly a known issue with their Skylight as it keeps producing an audible buzz every time is turned off, and I can tell you that buzzing sound is on a high pitch that is intolerable.
The ticket is raised since November 2024… and the entire support team have ghosted me since then, and in a surprising answer from one of their support reps. it was like "Yes that issue is there, take it or leave it", and I have asked them hey! I will stop bothering you if point me to where it says that the panels produces a buzzing high pitch sound and perhaps its a feature on their product and I am more than happy to comply! but yeah! ghosted and not even a single update nor a replacement for the defect product…
If anyone out there that have had the same issue and managed to solve it or found a way around please help!
