Hi,
It would be great to be able to sync four devices instead of three. Now I have two sets of lines and two sets of shapes on the left and right of my TV, so I can’t have them al stances, which is a shame. Costs a lot of money to find out my idea will not work.
Best,
—Dave
Hey @MR2DEVIL
Hey Dave,
you can indeed sync the 4 devices to the 4D. Are you seeing an error in the app while attempting to do the same?
Regards
Aliakbar Eski
No, you can only sync 3 (there isn’t even an option to select a 4th).
Best,
—Dave
I will help you get this issue resolved.
Okay, so I presume you have the 4 devices as well as 4D paired on the app.
They should all be in the same room on the app.
They should all also be updated to the latest firmware > v9.4.2 (I presume this is already the case).
At this point, if you go into the sync settings on the 4D does it not show you the 4 devices? if they don't show on the position view, you should be able to click on the sync devices and select the rest of the devices as well.
If possible, send over a screenshot of what you see on the app. I will DM my email address to you.
Regards
Aliakbar Eski
Thanks for your help Aliakbar! The issue is that I hadn’t installed the 4th device yet, but thought that 3 was the maximum, because the app only shows the number of possible devices to sync and not the maximum number of devices you can sync.
This request can get a lock as the feature is already there.
Pleasure to be of assistance!
have a great weekend!
Regards
Aliakbar Eski