Unable to add home on nanoleaf iphone app

Started by aged__voice__286

aged__voice__286

My phone did a hard reset and I am unable to add a home to my nanoleaf app after installing it

aged__voice__286

It's a black screen when after I login with my nanoleaf account. After I enable sync with my account it asks me to add a home. No matter how many attempts, I cannot add a home even though I input it so many times

autumn__dream__600

2 player games
It's a black screen when after I login with my nanoleaf account. After I enable sync with my account it asks me to add a home. No matter how many attempts, I cannot add a home even though I input it so many times

This also happens with my phone after a hard reset. Do you find any solution?