Touch triggers the unit to go dark

I'm currently working on a project with 5 controller panels, each one connected to an array of tiles. With all 5 arrays I find that over time they become "overly sensitive" to touch triggering, and go dark (but not powered off) when a panel is touched. Sometimes it seems to be related to touching the panels too hard, other times it seems to relate to too many quick and consecutive touches. Cycling to the next scene brings them back on. Powering off and using a soft or hard reset has not solved the problem.
Let me know if anybody has seen this.

hey @bmckelligott

Not heard of such an issue. Can you open a support ticket at https://helpdesk.nanoleaf.me/hc/en-us.

Thanks and sorry for the inconvenience

Just need to turn off touch gestures in the app settings.

Ohh alright.

I misunderstood what you meant by panels go dark. Thought each individual panel goes dark, not the whole layout.

Well glad that its fixed now!