Thread Network does not work

Started by Blaaa
Da076963db6aa90887c87dfa9391ac39?s=128&d=mm

Blaaa

  1. Is there a way to force the bulbs to work via thread? I can currently only connect to my bulb via BLEā€¦ But a view weeks ago it worked via T
    Thread. My bulbs and my shapes do have the newest firmware
  2. Is it possible to control the bulbs with Google Home when they are connected via thread to my shapes? How?

You guys should definitely improve you products and should not bring out new products every year until the old ones work. Currently I do not recommend this software to friends of mine who are asking me about this fancy light..

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Aliakbar Eski

Hey @Blaaa

Apologies for the issues you are facing
Have you contacted support? They will definitely be able to help you out.

Regards