SkyLight: beep sound when switched off

Started by DerHunter

DerHunter

Hi,

does anyone else notice a faint beep like sound (about 4-5 beeps a second) when the skylight is powered but switched off in the app? It immediately disappears when I switch on the light but starts again as soon as I turn off the light.

Is this common or just a problem with my unit?

Best Regards,
Tom

DerHunter

Now installed a second skylight and the same there. Strange, that I find this problem only in a single Reddit post without any helpful response there.

No comments from this forum?

Aliakbar Eski

Hey @DerHunter

Can you make a ticket at helpdesk.nanoleaf.me. When you do, mention my name and that you spoke to me on the forum, and the ticket will get escalated.

Thanks
Regards
Aliakbar Eski