Hello. I am having issue with resetting my shapes. I did all of hard resetting steps on Nanloeaf website and all 5 lights on the controller keep blinking from left to right (i.e. starting with first light, then second , then third and so on). Every 5 minutes the power light blinks blue few times then stop. But all LED keep flashing and it doesn't want to pair.
I did this rest several times, restarted router, phone homepod and nothing help.
I have a layout of 149 shapes (hexagons, triangles and mini triangles). When I setup the system it worked fine and I was able to pair. Then the app asked me to update to 5.0 to 5.0.1. Once I started the update the light disconnect and won't connect again. Hard and soft rest not working. Interestingly, if I remove the controller and attach it to only one panel I can hard reset and pair again. The problem see that it cannot hard reset with all 149 panels connected. I tried to hard reset the controller with one panel then I then connected the controller to all my 149 panels. It didn't work and I don't know why. When I do a hard reset, do I reset the controller or the light panels themselves. How long does hard resetting take for 149 panels connected together? I left it blinking like this overnight for 12 hours and it didn't finish. Any idea how to solve this.
Just FYI, when I power cycle all panels they turn on green and stay green. When I hard rest with all panels connected they flash interchangeably green for a while then stay on solid green. Any help is greatly appreciated as this is very frustrating.