Razer Synapse 3 Connection

Started by chaosrain
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chaosrain

I recently received a set of Nanoleaf Shapes (Triangles). I have been able to successfully connect them to either an Android app or an iOS app and have even been able to get the Nanoleaf Windows app to work.

I cannot, however, get Razer's Synapse 3 to work with my Shapes at all. I have downloaded the Nanoleaf Pairing Tool (1.0.1.0) but it simply cannot find my Nanoleaf despite assigning a Static IP Address to the Nanoleaf. Same goes for the Nanoleaf app within Synapse 3. It cannot find the Nanoleaf on my network for pairing purposes.

This device was listed as Razer Chroma compatible, but is not working at all. Any suggestions or tricks that might help me out?

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imsodrink

I just encountered this problem with the Canvas panels. This might be a runaround solution but I deleted the nanoleaf module from synapse, turned off my Canvas, restarted my PC, downloaded the Canvas module again and as the module began "searching" mode it had already found my Canvas before I could enter "pairing" mode. It then asked me to go into "pairing" mode and I did so.

It worked from then on.

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chaosrain

Yeah…got an email from Nanoleaf. Apparently, their Shapes line will not be supported by Razer until some time in Q1 of 2021. So, while everyone has had issues with pairing with Nanoleaf in the past, my issues are the result of having bought too early. Gotta wait and hope…

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black__wildflower__525

Same . I thought im the only one having the same issue .I have Hexagon and I tried everything i could . But the pairing with nanoleaf just made my synapse crashed .I tried like 20x . LOL