Just bought the Nanoleaf Ivy smarter kit but I'm not able to pair the hub with my iPhone or iPad. I can see the hub in the app, but when I click on it, nothing happens. When I click again, I got an error "operation in progress". After some time (maybe a minute or two), I go the error "Failed to add the accessory."
However, when I click on the hub's settings and on "Identify", I can see the hub blinking.
I don't know what to do. Already tried to reset the hub, reset the bulb, nothing is working.
(just for information, I connected only 1 bulb, not both…. but it should work the same no?)
Thanks for any help.