At my home I have 2 nanoleaf setups… one is in the livingroom with something like 12 panels and one is in the study with about 25 panels. Both of my nanoleafs have the same problem.. sometimes at random they switch on all the panels to bright white, the buttons and app won't work/connect anymore and the only way to get it working again is pulling the power cord.
I have this issue on both of my nanoleaf setups. I contacted support but they were not much help and didn't get any futher than changing the layout or resetting the devices to factory default (already tried this). Also I tried a different power supply.
Since I have this on both of my setups (they are connected to different wifi networks) I wonder.. are any other people having this problem?
They are both running firmware 3.1.5. I am having this problem for about a year now (before that never had this issue). It happens maybe once every 2 weeks to one of the panels. Sometimes it happens in the middle of the night or during a vacation and the panels (the whole layout) are on for days.
Anyone has any tips/ideas?