Nanoleaf Canvas at UniFi Security Gateway 3P

Started by restless__fog__912
Aa8bbdfa94a9ab7275216b4de446cc65?s=128&d=mm

restless__fog__912

Hi,

I can't connect Nanoleaf Canvas at UniFi Security Gateway 3P. All the complete network is working very well. I have many HomeKit devices in use (LIFX, Eve, Logitech, Koogeek, Fibaro, etc.) all of them are connected and working at all. But there's no way to connect Nanoleaf Canvas. (Firmware 1.2.1, have 4 Canvas starter kits available, but all with the same problem). After entering the HomeKit code I can see the Canvas in the HomeKit app, but after approx. 1 minute Canvas is blinking twice red. Hard and soft reset was done often, but all without any result. I have testet Canvas with a Fritz!Box network (Fritz!Box 6591), here it works. But I'm really not interested to switch from UniFi network.
Any idea to solve this problem?

best regards Frank.

Network devices: UniFi Security Gateway 3P, 2 x UniFi Switch 8 POE-60W, 4 x UniFi AP-nanoHD