I already made all steps of reset, soft and hard reset, already checked the settings of my WiFi and reset the whole router, iPhone is completely new installed without any backup.
- Softreset (Done around 20+ times)
- Hardreset (Done around 30+ times)
- Router is already got resets
- WiFi configuration as specified
- iPhone/iPad got already installed clear without backup
The thing is I got 2 different Setups with 9 Panels each in use one of them is working totally fine so we can get sure that it is a hardware issue. (Both of them are purchased for testing and i was finaly purchase more panels for a big setup with over 50 panels but now i will not purchase any more!! Very disappointed.
How I can get hardware support in Germany?
Send me the Adresse for shipping.
If you can not offer support for this i will change the setup to LaMetric or another company who can deliever better support, there are so many people that are unhappy with your products, i can't imagin how this is possible that you are the market leader with such a service and quality.