HIDDEN WIFI problems again with 6.1.2

Started by DON
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DON

I recently updated to 6.1.2 FW and they won`t connect to my hidden SSID 2,4ghz Wifi.
I had this problem earlier on some old firmware, but in 5.24 it was ok.

Why is this error "unfixed" again ?!

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Aliakbar Eski

Hey @DON, apologies that this is occurred. This has already been fixed in a future firmware release. It should be out in a few weeks.

Regards
Aliakbar Eski

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DON

I would like to downgrade, where can i get 5.24 until a new one is released ?

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Aliakbar Eski

Hey @DON

Can you pass the serial number for you device? You can IM me directly.

Regards

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DON

You have PM

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DON

6 days and no respone to my PM, WOW :-/

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Aliakbar Eski

Hey @DON , sorry about that. I recd your PM and we were actually working on getting you a fix instead of downgrading you to a previous firmware.
Please connect your controller to a non-hidden hotspot network with internet and it should prompt you in the app for an update.

thank you for being patient with us, but I did not just want to downgrade, rather I wanted to upgrade you to a better firmware.
And yes, we explicitly tested connecting to a hidden hotspot before we pushed it to your controller.

Regards
Aliakbar Eski

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DON

Thx, but app shows no update…

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DON

Nope, app says:

6.12 (up to date)

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DON

update arrived now. thx

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Neph

Hello out there. I unfortunately have the same issue like DON. Can you say approximately when the next firmware update will be available?

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versvendet

I also currently have nanoleaf shapes with firmware 6.1.2, but I can not connect it to my hidden wifi. neither with an android phone nor with an iphone.

is there a general update in sight or should this be solved with 6.1.2?

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Aliakbar Eski

there is an update that will be released in a couple of weeks for Shapes that will solve this issue.

Regards
Aliakbar Eski

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Bun10

Hello, the same has happened to me. It doesn't work with Alexa anymore. When will the next update be out? It has been a couple of weeks.

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morning__mountain__683

I see the same with new kit of mini triangles. Any progress on a fix?

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Neph

@morning__mountain__683 I am also still waiting for the firmware update. :(

A few days ago I bought a set of the new lines and with them the connection with hidden SSID works without problems. Meh.

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CoolID

I have, with my recently purchased ELEMENTS set, the same problems. Since FW version 6.1.2, it no longer connects to my hidden SSID network.