Display Mirror makes desktop app crash since today

Started by Ralf81
19105563c0cb7b79b5f531579ff6ca37?s=128&d=mm

Ralf81

Since a few weeks I enjoy the display mirroring with the desktop app, but today the service suddenly crashes when clicking on the sreen mirror icon in the browser. All other functions work fine, but as soon as I try to open the screen mirror page, the windows system tray services crashes and shuts down. Trying to solve I updated my windows (v1903) and I also updated the firmware of my panels. Also tried another browser. Nothing helps. I tried on another PC with Windows 10 (v1909) and it works fine. I really don't know why this problem suddenly occures. Please help, this is a pitty.

C39416f4bdabbd5010f596095fb24348?s=128&d=mm

Aliakbar Eski

Hey @Ralf81

Sorry about that, can you send a report from the app so that our developers can take a look at it. Thanks

Regards

19105563c0cb7b79b5f531579ff6ca37?s=128&d=mm

Ralf81

Hi @"Aliakbar Eski" , In the meanwhile I did, and also found the problem myself. I informed your colleague via the ticket, he told it will be documentated for future instances.