Connection issues alexa and nanoleaf matter essentials

Started by DarrenHedges


I currently use various echo devices around my house with phillips hue bulbs with an eero for thread border router.

I am in process of switching from Phillips to nanoleaf as the Phillips are not great, too expensive and not bright enough and won't support matter or thread.

I can connect to the nanoleaf essentials matter bulb and it shows it has connected to my eero thread network router which is literally 2 metres away from it. I can then click the matter button within nanoleaf app and it then gets alexa to find it ok and adds it into my alexa devices and it works for on and off, brightness, colours but not scenes etc..

I have the nanoleaf skill installed on alexa. Everything seems to work great for several hours and then the light vanishes from within alexa and can no longer be controlled other than via the nanoleaf app. I have to power cycle the lightswitch and then click the matter button again and add it back into alexa but this just isn't practical to keep doing this.

Any ideas please?


"It seems like you are experiencing some connectivity issues with your Nanoleaf Essentials matter bulb when connected to Alexa. Here are a few troubleshooting steps you can try to resolve the problem:

  1. Ensure that your Nanoleaf Essentials bulb is running the latest firmware version. You can usually update the firmware through the Nanoleaf app or their official website.

  2. Double-check that you have a stable Wi-Fi connection. If possible, try moving the Nanoleaf bulb closer to your eero thread network router to see if that improves the reliability.

  3. Verify that you have the latest version of the Nanoleaf skill installed on your Alexa device. If not, update the skill to its latest version.

  4. Remove the Nanoleaf skill from your Alexa app, then add it back again. This may help refresh the connection and resolve any potential communication issues.

  5. If the problem persists, you may need to reach out to Nanoleaf's customer support for further assistance. They will have specific knowledge regarding their products and might be able to provide a solution or troubleshoot the issue in more detail.

Hopefully, one of these steps will help you resolve the problem and maintain a stable connection between your Nanoleaf Essentials matter bulb and Alexa." - this is ideas of chatgpt