Aurora boots up, shows solid connection light while panels cycle thru preset color changes. App takes a long time to recognise device but eventually picks up on it, tries to connect it to wifi….. annnnd nothing, after a long wait a message pops up saying "device may already be connected, if not factory reset it", doing so justt loops me back thru the same sequence of steps, suggestions?
Yea, I'm close to giving up on this project. It worked great at first, now it's impossible to pair with my IOS device(s). I've spent atleast 3-4 hours on the phone with their support folks and they've came up with nada.
Only the API works for me. I can hard-reset units (which doesn't reset to original firmware) and usually get connection from Android app to set wifi. Pairing codes aren't accepted, with 'unknown' error code. Same on three Auroras. And for some reason, the cloud sync doesn't remember my devices/pairing codes/etc. after re-installing app. What is it syncing?
I just want to connect with static dhcp addresses.