My new canvas setup worked fine for the first day, but since then has randomly crashed, with all the tiles turning white, the power button flashing blue. The rhythm scene and colour scene buttons then flash white, before all the control buttons flash in a sequence like when an update is downloading.
The canvas will them work fine again for several hours, or just a minute or two, before crashing in exactly the same way again.
I've tried a soft reset, and a hard reset and deletion then reinstallation of the app. No success in solving the issue.
The sequence when it crashes is similar to that when it first powers up, so I've tried the power source in different sockets but three issue persists.
My gut instinct is that the power supply or the control square is at fault and it is going to a power off/on cycle as a result.
Does anyone have any ideas?
The canvas is on v 1.6.1 and the app is iOS v 4.0.1. I have raised a support ticket, but no reply yet due to the holiday season.
Thanks in advance for any help.