Askeptic
My Nanoleaf panels was working great via the Nanoleaf IOS app. The power went out to the house one day, and when it came back on, the Nanoleaf was no longer responding to anything. From with in the app, it said it was unreachable. I can turn it on manually. I performed a hard reset of the panels and removed them from the app. When I go to set them back up, it initially locates them, and I scan the code that came in the box. The lights blink green a few seconds later and the app the remains "connecting" for an infinite amount of time. The panels are never added and the light on the control panel never goes out. I must reset the device to try again, however after 5 attempts, I still can not get the panels added to the app.
Any suggestions where to go from here?
- Tried both a hard and soft reset
- Tried unplugging and plugging back in
- Tried resetting both home network devices and phone wifi
Thanks!