Rhythm module packing oversized

Started by Lolincolc
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Lolincolc

Hello,

I just receive my Aurora Rythm Module and I am really happy with it. However I was a bit disappointed by the packing. I receive it in an enormous box. For an ecological company, I think that you could have done it better. Here is a picture : https://photos.app.goo.gl/NhsRx9K9e4xMeJOt2

Everything was well protect, but the box size is really oversized.
Thanks for making amazing products :D

Lolincolc

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Paul

Howdy!

Glad you like it, and thanks for sending the photo in… I'm going to confer with the warehouse that handled your order and make sure they're sending the Rhythm units in appropriately sized boxes so as not to be wasteful. Hopefully yours was an edge case (they ran out or something similar).

Thanks again!

Paul
Director of Digital Strategy

575385f050cf079021d2866577d1575b?s=128&d=mm

Paul

Hi again,

Was there packing paper inside the shipping carton when you opened it? Or was it received like in the photo?

All the best,
Paul

3e4a4e58a37a32a9c19e7a4fe02207d9?s=128&d=mm

Lolincolc

Hi !

My order has been sent from the Netherlands according to the tracking of my package, if that can be useful to you. Yes, the shipment was well protected with packing paper, no worries on that side !

Lolincolc

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silent__rain

Same here when I got the Rhythm.. and yesterday when I got my 3 extra panels they were also in a huge box.. a box 25% the size would have been enough already..