Icue and Nanoleaf - Nanoleaf found by Icue but not lighting up

Started by GiNT0NiC

GiNT0NiC

Hi Nanoleaf Community,

so I installed the latest iCue software (v5.2..) and it found my nanoleafs and on the screen it shows that they are working. However the nanoleafs dont light up. I have connected my Philips Hue also and they work fine. So it shows in ICue correct but not lightning up. I have already reseted the connection and again set up new.

Screenshots:
imgur.com/3IkDLaR.png

imgur.com/2aYSAQf.png

Anyone have this issue too?

GIN

carlieearle

Hi Nanoleaf Community,

so I installed the latest iCue software (v5.2..) and it found my nanoleafs and on the screen it shows that they are working. However the nanoleafs dont light up. I have connected my Philips Hue also and they work fine. So it shows in ICue correct but not lightning up. I have already reseted the connection and again set up new.

Screenshots:
imgur.com/3IkDLaR.png

imgur.com/2aYSAQf.png

Anyone have this issue too?

GIN

Ok thank you!