I cant connect to app

I installed my nanoleafs on the wall and downloadet the app and i turned on my wifi and location. Now the app ask for my pair code that is on the back of that light plug and also on the manual. Then it says " oops connections error " when i enter that code WTF !!!

Please help me

I will suggest you update the app and if required, update the system also where you want to connect the app. Then restart your system. If you still face the same issue, then visit https://epsonsupports.net/blog/epson-printer-not-printing/ to fix this.